Glitch-Free Call Center Solutions Hosted on Fast and Secure Data Centers
Today’s call centers need robust data center infrastructure to meet the contemporary demands and deliver seamless user experience.
The exponential upsurge in the number of customers and their demands towards fast and immediate service solutions has led to more advanced data centers. Virtual call centers hosted on such data centers are fast, secure and user-friendly.
At CallCenterHosting, we understand this, so, we host our services on data centers that take every necessary step for robust security and an uninterrupted availability.
These data centers help you scale on demand, collaborate with people across the globe and achieve results with smarter decisions.
Data Center Locations
We have partnered with data centers that are located in London (United Kingdom), Frankfurt (Germany), Beauharnois (Canada), Paris (France), Buffalo (USA), Chicago (USA) and Dallas (USA)
Fast and Advanced Data Centers to Empower Your Business Communication
- ASA Standard Firewall
- Anti-DDos Protection
- Data Confidentiality
These data centers take various measures for safety and avoid every security breach. These security measures include data access, data security, data integrity, and identity management.
All the affiliated data centers have secured access that includes security of the premise with the help of electronic access management and proximity control system that monitors every individual inside the premise. In addition to this, ASA (Adaptive Security Appliance) makes sure that these data centers are completely safe from any type of DDoS attacks and operate with Virtual Private Network (VPN), firewall, IDS (Intrusion Detection System) and Anti-virus capabilities.
- 99.999% Network Uptime
- Systematic Power Supply
- 24x7 Support
The data centers maintain uninterrupted availability because they are well-designed and carefully tested. Reliable power back up ensures that the data center is always in a running condition.
To ensure high availability, these data centers have a network uptime of 99.999%.
Regular monitoring keeps every unwanted activity or accidents at bay. The availability of these data centers gives a real user experience from end to end because it works under the observation of a trained workforce.
- Non-Stop Surveillance
- Temperature Control
- Video Surveillance
Environmental factors can damage the data centers if not monitored. Our partner data centers are well equipped to face the variations of environmental factors such as temperature, humidity or moisture. Sophisticated sensors detect the temperature continuously because the equipment itself produces heat while operating.
Humidity and moisture level are also detected with the help of sensors. The air-conditioning system maintains a moderate temperature that is very necessary for the machines to run healthy. In addition to this, video surveillance is used to observe any abnormal activity.
- Scheduled Back up
- Real-Time Monitoring
- Constant Equipment Upgradation
All these data centers are very advanced in taking immediate steps to maintain the services during and after the disaster. These data centers have a virtual disaster recovery, and business continuity solutions that make sure your business is always up and running.
Tape and disk backups are operated remotely to make sure the data remains safe in the worst-case scenario. Expert engineers cover the backup schedule for 24/7/365. Data is transferred between sites via a VPN that ensures all the exchanges are secure. The backup infrastructure is always active, in case one server fails then the backup server helps in running business processes, continuously.