Make it Easier for your Agents to Connect with Customers with Power Dialers
A Power dialer makes the agents independent from manual dialing and gives them an efficient tool for outreaching customers in an efficient and faster way. The cloud-based power dialers immediately dial the next number as soon as the agent gets free from the current call.
It is an automated telephone dialing system that enhances the ratio of connections between customers and agents. Among all the call center dialers
, power dialer differs from progressive and predictive dialers
in its functioning and call ratio can be set as per the business needs.
The cloud-based power dialer eventually leads to utilizing the agent availability to the fullest. Call centers face different challenges on a daily basis in terms of volume of customer base and the number of available agents to deal with them. Power dialer helps in addressing such challenges efficiently with their customizable options.
Power dialer effectively fits in well with different needs and scale of a business, it can be further customized accordingly for better results.