Make it Easier for your Agents to Connect with Customers with Power Dialers
You can run an outbound calling campaign with the help of a fully customizable portal with various options to tackle the challenges of outreaching customers.
Power dialers are highly efficient in terms of making customer connections with a higher frequency. It results in more number of customer connections in unit time.
Zero Down Time
Power dialer places an outbound call only when an agent is available. So, for every connected customer over the call, there is always an agent available.
Effective Agent Utilization
Power dialer effectively utilizes the agent availability because it places the call immediately when it finds the agent is free.
The portal of power dialer is well-designed and extremely user-friendly. You don’t need any training to start working on it.
Less Call Abandonment Rate
Power dialer reduces the call abandonment rate because it places an outbound call on a condition that the agent is free.
Give Your Call Center a Powerful Tool for Customer Outreach
Power dialer comes with a feature of call recording to record and store every conversation happened between customer and agents. Revisit these recorded conversations to know what exactly you need to improve.
Cloud-based power dialer also supports CRM integration, ensuring every important information related to the customers stays on cloud to be retrieved further.
Power dialer is entirely cloud-based that enhances its efficiency many folds as cloud gives it a secure and scalable platform. Get the benefits of a forward-looking technology like cloud.
Power dialer provides all the detailed call reports to measure the performance of the outbound campaign and helps you take decisions based on statistical data.
Power dialer takes care of all those numbers that it should not dial. It skips all the numbers that are registered on the DNC list. This is how it saves agent time substantially.
Adjustable Call Ratio
Power dialer has adjustable call ratio to ensure the number of outbound calls should be corresponding to the available number of agents.
Users can also schedule a call back to all those customers who didn’t take the call on the very first attempt made. So do not miss out on any opportunity of customer connection.
You can monitor all the calls in the portal itself to check the status of your outbound campaign and all the analytics related to the call attempts made.
Why Choose CallCenterHosting?
We have combined all the necessary features to make sure the power dialer should deliver immensely positive business results.
CallCenterHosting provides 24x7 support to its customers and makes sure that all the solutions should function smoothly.
The cloud-based platform makes power dialer highly economical and budget-friendly call center solutions, and there are various plans available.
We have a team of experts that provides throughout consultation to all the customers to ensure a smooth experience while using our solutions.