Events and Webinars
Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.
Upcoming Events
25-27 March,2019
Palm Springs, CA
NGCX (Next Generation Customer Experience): The Event for CX Innovators
Conference on customer experience where senior leaders across different industries will discuss and focus on how organisations can deliver better CX in 2019.
15-18 April,2019
New York
Artificial Intelligence Conference
This conference will help you understand AI in depth and how to put it at work. It will provide you with a broader perspective of the latest technologies in AI. Prominent business leaders will give in-depth training about how to implement AI in your business.
25-26 April,2019
Olympia Grand, London
Cyber Security and Cloud Expo Global 2019
This event will highlight the most innovative advancement in cyber security and cloud. This will help you to explore the security needs and other technologies through real life case studies and discussions.
Upcoming Webinars
11 March,2019
EDT: 9:00 AM | PDT: 6:00 AM
Getting Started with Chatbots, Virtual Assistants and Conversational Platforms
This webinar will help you to learn about how chatbots and virtual assistants are improving the customer experience in different industries.
21 March,2019
2:00 PM – 3:00PM EST
Three Projects to Elevate Your Customer Service in 2019
In this webinar, you will learn how to provide better customer service across different digital channels. It will explain how different technologies can help to provide better customer service.
10 April,2019
11:00 AM PT / 2:00 PM ET
Knowledge Management- For More Intelligent Customer Support
This webinar will help in understanding how knowledge management with the help of latest technology will bring change in customer support.