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Events and Webinars
Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.
Upcoming Events
12-14 Nov,2018
Radisson Blu Aqua Hotel, Chicago, IL
Customer Experience Conference of 2018
Conference on customer experience where industry leaders will gather to discuss on digital customer experience, practical case studies, and learn strategies for achieving high performance.
20-21 November 2018
The Langham Shanghai Xintiandi, China
3RD Annual Customer Experience 2018
Conference on customer experience where senior leaders across the industries will be focusing on how organisations can design, implement and deliver best in-class Customer Experience..
28-29 November 2018
Santa Clara Convention Center, Silicon Valley
Cyber Security and Cloud Expo North America 2018
This event will help you to know about the cyber security cloud technology, and their impact on different industries. It will help you to explore contemporary security needs and other forward-looking technology.
Upcoming Webinars
December 4, 2018
Customer Negotiation
Techniques
This webinar will give a wide idea of all the customer retention techniques.
And how to provide good customer experience.
December 5, 2018
Proactive Customer Service – Anticipating Customer Needs
This webinar will help in understanding the benefits of creating a customer journey analytics program to improve the overall customer experience.
January 30,2019
Real-Time Analytics for Better Customer Experience
In this webinar, you will be able to learn how real-time analytics can advance customer experience level and create more loyal customers.
