Events and Webinars

Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.

Upcoming Events

June 2-4, 2021

Hilton Columbus at Easton | Columbus, OH

change the game cx radical innovation

Interactive Customer Experience (ICX) Summit

This event will assist you in identifying new tactics and technologies to improve the customer experience. The ICX Summit explores customer engagement technologies accessible to companies in retail, restaurants, travel, healthcare, and more. This event will provide you the opportunity to learn from leading CX innovators about what works and what doesn't, and how to enrich the quality of customer experience.

September 2-3, 2021

Amsterdam, The Netherlands

change the game cx radical innovation

Intelligent Systems Conference (IntelliSys) 2021

This conference will teach you about intelligent systems and artificial intelligence, as well as how to apply in the real world. This conference mission is to provide a premier forum for researchers and industry professionals to exchange new ideas, research findings, and growth experiences across a variety of fields.

July 18-22, 2021

New York, USA

change the game cx radical innovation

International Conference on Machine Learning and Data Mining

This conference will assist you in bringing together all researchers working on machine learning and data mining from all over the world to explore the current state of the field and to guide future developments. It will make you understand better about machine learning and data mining and its future.

Upcoming Webinars

April 14, 2021

12pm Eastern US Time

Five game-changing facts that prove the value of multi-touch attribution

What’s next for Cloud Comms and Collaboration

This webinar will assist you in comprehending the changing landscape of cloud and managed services and why service providers should expand their offerings and support restructuring and alliances.

June 02, 2021

11:00 AM PT / 2:00 PM ET.

Five game-changing facts that prove the value of multi-touch attribution

Speech Analytics & AI: A Game-Changer for CX

This webinar will assist you in understanding and discovering what can be achieved when speech analytics and AI are used to drive customer experience.

June 8-11, 2021

8:PM CET

Five game-changing facts that prove the value of multi-touch attribution

The World’s Online Omnichannel Conference - Omnichannel X

This conference will help you learn from the best in the industry on what it takes to create outstanding interactions and valuable content – anytime, anywhere, from people with diverse but similar backgrounds. You'll also discover how to improve the company's ROI while assisting users in achieving their objectives.