Events and Webinars

Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.

Upcoming Events

9 July, 2020

Victoria Park Plaza
London

change the game cx radical innovation

Customer Engagement Transformation Conference

This conference will help you with how you can implement strategies to improve your business in the growing digital world. Top customer engagement speakers will deliver excellent winning customer strategies.

16th & 17th April,2020

Westin Harbour Castle | Toronto, ON

Digital cx strategies summit

Customer Experience Strategies Summit 2020

This event will help you get updated from the latest CX strategies and how they are evolving the customer journey. Digital CX leaders will guide you with the latest strategies and new digital channels.

June 22 – 26, 2020

Caesars Forum,
Las Vegas

The New Frontier: Digital Customer Experience

Customer Contact
Week Digital

This event is a great opportunity to learn about new products in the contact center world and how these tools can benefit your business. It is a great platform to learn & build networks.

Upcoming Webinars

January 29, 2020

11 AM PT / 2 PM ET

Five game-changing facts that prove the value of multi-touch attribution

The Key Ingredient
in a Data Driven
Customer Strategy

This webinar will help you understand the key benefits of data quality. It will help data scientists understand the best practices to maintain high-quality databases to drive efficient customer experience.

February 12, 2020

11 AM PT / 2 PM ET

Introducing the New High Performing Customer Service

Is Voice-First Technology a Must-Have in 2020 and Beyond?

This webinar will help you understand and discover the current state of voice-first strategies and to check how this technology will change the way customers interact with computers in the future.

March 11, 2020

11 AM PT / 2 PM ET

5 Ways to Deliver Business using AI & ML

AI and the
Contact Center: What
You Need to Know

This webinar will help you understand how artificial intelligence will reshape the traditional form of contact center and how it will help organizations in improving customer service.