Events and Webinars
Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.
Upcoming Events
9 July, 2020
Victoria Park Plaza
London
Customer Engagement Transformation Conference
This conference will help you with how you can implement strategies to improve your business in the growing digital world. Top customer engagement speakers will deliver excellent winning customer strategies.
16th & 17th April,2020
Westin Harbour Castle | Toronto, ON
Customer Experience Strategies Summit 2020
This event will help you get updated from the latest CX strategies and how they are evolving the customer journey. Digital CX leaders will guide you with the latest strategies and new digital channels.
June 22 – 26, 2020
Caesars Forum,
Las Vegas
Customer Contact
Week Digital
This event is a great opportunity to learn about new products in the contact center world and how these tools can benefit your business. It is a great platform to learn & build networks.
Upcoming Webinars
January 29, 2020
11 AM PT / 2 PM ET
The Key Ingredient
in a Data Driven
Customer Strategy
This webinar will help you understand the key benefits of data quality. It will help data scientists understand the best practices to maintain high-quality databases to drive efficient customer experience.
February 12, 2020
11 AM PT / 2 PM ET
Is Voice-First Technology a Must-Have in 2020 and Beyond?
This webinar will help you understand and discover the current state of voice-first strategies and to check how this technology will change the way customers interact with computers in the future.
March 11, 2020
11 AM PT / 2 PM ET
AI and the
Contact Center: What
You Need to Know
This webinar will help you understand how artificial intelligence will reshape the traditional form of contact center and how it will help organizations in improving customer service.
