Events and Webinars

Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.

Upcoming Events

12-14 Nov,2018

Radisson Blu Aqua Hotel, Chicago, IL

Customer Experience Conference of 2018

Customer Experience Conference of 2018

Conference on customer experience where industry leaders will gather to discuss on digital customer experience, practical case studies, and learn strategies for achieving high performance.

20-21 November 2018

The Langham Shanghai Xintiandi, China

Customer Experience Conference of 2018

3RD Annual Customer Experience 2018

Conference on customer experience where senior leaders across the industries will be focusing on how organisations can design, implement and deliver best in-class Customer Experience..

28-29 November 2018

Santa Clara Convention Center, Silicon Valley

The Customer Service Summit

Cyber Security and Cloud Expo North America 2018

This event will help you to know about the cyber security cloud technology, and their impact on different industries. It will help you to explore contemporary security needs and other forward-looking technology.

Upcoming Webinars

December 4, 2018

Applying The Art of Human Conversations to Digital Interactions

Customer Negotiation

This webinar will give a wide idea of all the customer retention techniques.
And how to provide good customer experience.

December 5, 2018

Customer Journey Analytics to Improve CX

Proactive Customer Service – Anticipating Customer Needs

This webinar will help in understanding the benefits of creating a customer journey analytics program to improve the overall customer experience.

January 30,2019

CX Network LIVE: The Smart Customer Experience

Real-Time Analytics for Better Customer Experience

In this webinar, you will be able to learn how real-time analytics can advance customer experience level and create more loyal customers.