Events and Webinars

Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.

Upcoming Events

29-31 January,2019

Novotel London West, London, United Kingdom

Customer Experience Management in Telecoms Global Summit

Customer Experience Management in Telecoms Global Summit

Conference on customer experience where industry leaders will discuss on digital customer experience and can learn strategies for improving CX and generating revenue.

25-27 March,2019

Palm Springs, CA

The Event for CX Innovators

NGCX (Next Generation Customer Experience): The Event for CX Innovators

Conference on customer experience where senior leaders across different industries will discuss and focus on how organisations can deliver better CX in 2019.

25-26 April,2019

Olympia Grand, London

Cyber Security and Cloud Expo Global 2019

Cyber Security and Cloud Expo Global 2019

This event will highlight the most innovative advancement in cyber security and cloud. This will help you to explore the security needs and other technologies through real life case studies and discussions.

Upcoming Webinars

December 4, 2018

Applying The Art of Human Conversations to Digital Interactions

Customer Negotiation
Techniques

This webinar will give a wide idea of all the customer retention techniques.
And how to provide good customer experience.

December 5, 2018

Customer Journey Analytics to Improve CX

Proactive Customer Service – Anticipating Customer Needs

This webinar will help in understanding the benefits of creating a customer journey analytics program to improve the overall customer experience.

January 30,2019

CX Network LIVE: The Smart Customer Experience

Real-Time Analytics for Better Customer Experience

In this webinar, you will be able to learn how real-time analytics can advance customer experience level and create more loyal customers.