Automated Phone Dialing Makes Outreaching Customers Easy and Efficient
Boost Your Overall Agent Productivity for Higher Conversion
Every call center looks for enhancing the overall agent productivity. And what works best in giving a boost to the overall productivity is finding the right tools that lead to better results. Progressive dialer is one such outbound tool that makes the most out of the agent time and reduces the efforts behind outbound campaigns many folds.
Progressive Dialer Software is unique because as soon as it gets to know that the agent has wrapped up the previous call, it immediately places the next call. Since there is an agent available for every outbound call made, so it reduces the call abandonment rate as well as agent downtime.
The functioning of automated dialing system impacts the overall productivity by keeping agents more occupied over relevant call connections.