Cloud-hosted dialer makes a complete solution to outreach customers with pure intelligence. Cloud-based dialer doesn’t only dial the numbers, but it also analyses the average handling time of the agents and makes the calls at the best suited time ensuring agent availability.
The additional benefits that come with hosted predictive dialer are it integrates with various business applications and CRM software to make it highly result oriented and driven by specific customer data.
The user can also customize the time and call rate of the campaign as per the demographics and other business aspects related to the prospective leads.
So, why delay? Optimize your outbound dialing today and get the hang of predictive dialer by first-hand experience. CallCenterHosting is offering a free trial for 15 days.
We keep in touch with you during this time and help you all the way through the best outbound dialing experience. Consultation is totally free. You will just have to pay for the VoIP minutes you use.
Call center solution with integrated CRM ensures that every single customer information is well taken care of and is saved on cloud.
The dashboard is highly interactive and its user-friendliness just makes these solutions more versatile for the call center environment.
Manage your campaigns with every information handy and get the best output ensuring a highly stable customer base.
Dialers based on predictive analytics get frequent customer-agent connections and the number of business interactions shoot up.
Direct your customers to the right agents who have the right skills and the most appropriate responses leading to a better customer experience.
Extensive reports based on data analytics that help in getting the best productivity out of your call center and maintain it for a longer time.
Predictive dialer tries its level best to keep your agents occupied over a call. It utilizes the availability of agents to the best possible level and attempts outbound calls at the perfect time. In this way, the predictive dialer dials new numbers in advance before the previous call completion and connects the customers to the agents as soon as they get free.
Predictive dialer enhances the overall call center productivity multiple times by reducing the call wait time and routing the call to the available agents without any delay. Another benefit that comes with cloud-hosted predictive dialer is it provides extensive reports.
The cloud-hosted predictive dialer comes in affordable pricing, and it gives a better return of investment in terms of the number of customer connections it makes. An effective customer outreach depends on appropriate timing and strategy.
Hosted predictive dialer also helps in sales acceleration by giving the agents more opportunities to connect with the customers and pitch about the product or service. Sales acceleration is a result of multiple connections between customer and agents.
Hosted predictive dialer comes with several such features that make it highly likely to draw positive results. Features like CRM integration, call recording, extensive reporting, customizable campaigns, interactive dashboards, live call monitoring, customizable call pacing ratio, and time zone setting for a particular group of customers and more features make it very resourceful.
All in all hosted predictive dialer is a versatile solution to make the most out of your customer outreach, and the backup of cloud technology makes it highly refined solution in the contemporary scenario of call center business.
All in all it’s been a very good experience for me so far because their product is flawless and the after sale support is prompt. I recommend their services to anyone looking for a cloud hosted call center solution. Satisfactory experience so far.
I am sure they bring improvements based on customer feedback. I have noticed it several times, it shows their concern for the customer. Their customer focus and service is good.
I have been using CallCenterHosting for quite some time now. Being a cloud hosted call center software, it is very much easy to use and as I run a small contractor business, I can handle my agents in a much better way. At times, the servers are slow, but it never hindered my work.
Our technical experts are always there to assist you if anything does not go as expected.
Crafted features of our call center solutions ensure higher sales figures and loyal customers.
Software that integrates various business applications to enhance its utility many folds.
One stop solution with all the integrated features that ensure much higher productivity.
Competitive pricing makes it affordable for every scale of business. Pick a solution at your ease.