Time To Route Your Calls The Way You Want With Automatic Call Distribution Feature
Different call centers perform in different ways. Gone are the days when the calls had to be routed manually using extension cords — the new age routing functions on cloud technology with total precision.
CallCenterHosting’s ACD gives you the complete freedom to run your call center on your own terms. You can decide which routing method best fits your needs based on CRM data, call volume, the number of available agents, individual customer needs to give each caller an enhanced customer experience. Make sure every customer finds a right agent to get an immediate and appropriate response.